Renaissance Software (Pvt) Ltd (renai-soft.com / renaisoft) is committed to protecting the privacy of our customers.

How we use information
Renaisoft does not give your personal information to anyone. The information is kept confidential and will be used for the purpose of contact. We maintain a strict "No Spam" policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Your Agreement
By using our site, you agree to the use and collection of information that you provide. We will post any changes to our Privacy Policy on this page so that you are always aware of any information we collect and our uses of said information.

You may contact Renaisoft should you have any questions about this privacy statement, your dealings with this site or the practices of this web site. You may contact us at info@renai-soft.com

Refund and Cancellation Policy:
WEBSITE DEVELOPMENT & INTERNET SERVICES (SEO, INTERNET MARKETING & ETC) REFUND POLICY
Our Website development efforts come with a Ten(10) day money back guarantee. If you are not completely satisfied with our services during the first Ten (10) days after installation, you will be given a refund of your payment amount minus any hourly fees for work completed. Requests for such refunds must be made either by e-mail to info@renai-soft.com or by phone within Ten (10) days of our notification to you that the development work has been completed and the website has been installed.

BILLING POLICY
Website development effort is billed as follows. We require a 1/2 setup and development deposit fee in advance of the start of development work on new websites. Invoices for the amount due for all development work (for new website development or website upgrades), minus any setup and/or development deposit fee paid in advance are issued at the completion of the effort upon satisfaction of the client.
On-going services, including website hosting, website promotion and domain name registrations are billed in advance. Invoices for on-going services are issued approximately twenty-five (25) days prior to the start of the next service period.
HOSTING CANCELLATION & REFUND POLICY
Cancellations of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven (7) business days prior to the end of the current service period and must be made either by e-mail to info@renai-soft.com or by phone. Requests received later than seven (7) business days prior to the end of the current service period will be treated as cancellations during a service period and be handled as indicated below.
Cancellation of service during a service period must be made either by e-mail to info@renai-soft.com or by phone. Refunds will be issued for any unused portion of the pre-paid service minus a $10 or 10% of invoice (Which ever greater) cancellation of service fee.


MODIFICATION
Renaisoft have the right to modify any sections of the cancellation or refund policy without any notice.